Customer engagement platform will help businesses manage customer relationship. It optimizes every touchpoint throughout the customer journey.
Zoho SalesIQ gives you an advanced customer engagement tool for tracking website visitors and providing live chat support to customers. Moreover, it use by small and large companies use it to engage their customers.
This all-in-one live chat and analytics platform promotes proactive customer engagement. It allows you to initiate the right kind conversation at exactly the right time.
Importantly, it engage every prospect that visit your website. And it also set up automate triggers for different scenarios to initiate a chat with visitors.
The value of this tool consists in its power to display multiple types of information.
As for instance site behavior, visiting frequency, location, etc.
It will at the same time be your customer support and sales intelligence hub.
Moreover, it saves most of the expenses related to purchasing third-party software.
To facilitate data transfers, this customer engagement platform is well-connected to other Zoho productivity tools and third-party systems.
It makes possible to import and extract valuable information. And also to understand the potential of every particular action.
The information is categorized and stored for reporting and further usage.
Also, you can access it from literally any device you are using. The same as other Zoho products, SalesIQ offers dedicated apps for both Android and iOS users.